Responsible Gaming
Gaming Should Be Entertainment
At Kate Louise, we believe that online casino gaming should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While we offer exciting gaming opportunities, it's important to approach gambling with a responsible mindset and within your means.
Set a budget you can afford to lose, treat any winnings as a bonus, and never gamble with money intended for essential expenses like rent, bills, or food.
Age Verification
Online gambling in New Zealand is only available to individuals aged 18 years and over. We are committed to preventing underage gambling and verify all players' ages during registration.
If you are under 18, please do not attempt to create an account. Parents and guardians are encouraged to discuss the risks of gambling with young people and to use parental controls where available.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Below are common warning signs. If you recognize any of these in yourself or someone you know, help is available.
- Chasing Losses: Gambling more to try to recover money you've lost
- Hiding Gambling: Concealing the amount of time or money spent gambling from family or friends
- Loss of Control: Being unable to stop or reduce gambling despite wanting to
- Neglecting Responsibilities: Gambling interferes with work, study, or family obligations
- Using Gambling to Escape: Gambling to cope with stress, anxiety, depression, or other emotions
- Financial Problems: Borrowing money, accumulating debt, or using savings meant for other purposes
- Tolerance: Needing to gamble with larger amounts to achieve the same excitement
- Withdrawal: Feeling irritable or anxious when not gambling
- Lying About Gambling: Deceiving others about gambling activities or losses
Self-Help Tools
Most online casinos, including our partners, offer several tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Restrict the amount you're willing to lose during a gaming session
- Session Time Limits: Set reminders to take breaks and limit your playing time
- Reality Checks: Receive periodic notifications about your gaming activity and balance
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
- Account Closure: Permanently close your gaming account if you wish to stop
We encourage you to use these tools proactively. They are designed to support responsible gaming and put you in control.
Support Organizations
If you're struggling with problem gambling, professional help is available. The following organizations offer free, confidential support for people in New Zealand and beyond:
New Zealand
- Problem Gambling Foundation (PGF) – Free, confidential support and counseling for problem gambling
www.problemgambling.org.nz
Phone: 0800 664 262 (free call) - Gambling Helpline – 24/7 phone and online support
Phone: 0800 006 886
www.gamblinghelpline.co.nz - Samaritans – Emotional support and crisis intervention
Phone: 1800 726 666 or 0800 726 666
www.samaritans.org.nz
International Support (If Gaming with Offshore Sites)
- GamCare (UK-based, serves international players)
www.gamcare.org.uk - GamStop (UK National Self-Exclusion Scheme)
www.gamstop.co.uk - Gambling Help Online (Australia)
www.gamblinghelponline.org.au - Responsible Gambling Council (Canada)
www.responsiblegambling.org - National Council on Problem Gambling (USA)
www.ncpgambling.org
If You Need Help
Seeking help is a sign of strength, not weakness. If you or someone you know is struggling with problem gambling, please reach out to one of the support organizations listed above. They provide free, confidential, and non-judgmental assistance.
Remember: Problem gambling is treatable, and recovery is possible. Don't face this challenge alone.
For immediate support in New Zealand, call the Gambling Helpline on 0800 006 886 – available 24/7.